Cats
Little girl sends letter to cat in heaven and receives sweetest reply from mailman
This will certainly put a tear in your eye!
Emma Shallcross
09.24.20

Losing a pet is always difficult, but when you’re a child, it can be even worse to get through the grief. Children are still learning about life and loss, and to have someone they love so dearly taken away at such a young age is bound to cause some heartache.

So when a little girl from Walton-on-Thames, UK, lost her beloved pet cat, to say she was devastated was an understatement. After being worried about how her best friend was getting on in heaven, she insisted on writing a letter to her which the little girl and her mom posted into a Royal Mail postbox. On receiving the letter, the mail company did something beautiful, and decided to write a reply back to the heartbroken child. Get those tissues ready, because this story will certainly pull at your heartstrings.

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Five-year-old Nevaeh Lowe had always had a close bond with her cat, Tin Tin. So when the cat sadly passed away from heart failure, Nevaeh decided to write her a letter, enclosed with a photograph of the pair so that, “I have a photo of you and now you do too.”

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Mom Tamara, 26, was a little skeptical about posting the letter, and told her daughter that it might not be able to get all the way to heaven. But Neveah insisted, so together the pair dropped the letter into a local Royal Mail box.

Teaching assistant Tamara told The Mirror, “Nevaeh and Tin Tin were best friends, they had a really close bond, whenever they saw each other they were so happy. When we sent the letter I didn’t expect anything to come back and I don’t think Nevaeh did either but it was important to her to say farewell.”

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Little did the pair know that a lovely surprise was on their way to them. Touched by the little girl’s letter, a mailman had decided to pen a letter back to Nevaeh, along with some extra special treats. He wanted to reassure her that Tin Tin was doing well in heaven, so he decided to write it from her perspective:

“I want you to know that I’m OK and have made some nice friends here, one of them called Tibbles snores so loud when we have cat naps. I’m being fed and looked after well by the angels.

I know you are sad that I’m not there with you but please don’t be. In here is a little cuddle cat that I thought looks a little like me. So if you do feel sad you can cuddle him like how we used to.

If you need me, just look for the brightest star in the sky at night and I’ll be there to listen.

Forever your best friend, Tin Tin.”


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It turned out that the post man’s good deed was exactly what Nevaeh needed to begin to find comfort in Tin Tin’s death.

Tamara said: “I was gobsmacked when the parcel arrived, it was so moving to open it with Nevaeh. Getting a response was the last thing we expected, and I’m just so thankful to the Royal Mail and the postman for writing that letter and sending it to us – and of course for the toys too.

I think she really needed some closure so she could start to move on after Tin Tin, and what this postman has done really did that for us.”


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But who is the amazing mailman who took time out of his day to write the letter? Tamara was determined to find him and say thank you, and before long she had managed to make contact with his wife.

“I tracked down the postman that did it and although I didn’t get chance to speak to him, I did speak to his wife, and they have cats too so totally understood why Neveah was so upset.”


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Since the letter came back, Neveah has been doing much better in dealing with the loss of her best friend. It turned out that all she needed was a kind hearted maniman to reassure her that her cat was safe and sound in heaven.

“It has really helped, her sleeping is getting back to normal and now that she knows Tin Tin is OK she is starting to get over the loss and be a bit happier.” Tamara said. “She really needed one final goodbye, and to know that Tin Tin was ok without her and being there to look after her. Every night now she looks up and says goodnight, and knows that Tin Tin is looking back at her – and that lets her knows she can head to sleep.”

What a beautiful story. Somebody give that mailman a raise!

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